I am committed to safeguarding the privacy of my website visitors and members; this policy sets out how I will treat your personal information.
1. What information do I collect?
I may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and browsing behaviour);
(b) information relating to any transactions carried out between you and me on or in relation to this website, including information relating to any purchases you make of my goods or services;
(c) information that you provide to me for the purpose of registering with me (including personal or business contact details);
(d) information that you provide to me for the purpose of subscribing to my website services, email notifications and/or newsletters (including email details and contact preferences);
(e) any other information that you choose to send to me; and
(f) other information.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.
I use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
I will use the session cookies to; keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. I will use the persistent cookies to: enable my website to recognise you when you visit; keep track of your preferences in relation to your use of my website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact on the usability of many websites, including this one.
3. Using your personal information
I may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications that you have specifically requested;
(h) send you my newsletter and other marketing communications relating to my business or the businesses of carefully-selected third parties which I think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform me at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about my users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
(k) keep the website secure and prevent fraud;
(l) verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through my website private messaging service); and
Where you submit personal information for publication on my website, I will publish and otherwise use that information in accordance with the licence you grant to me.
I will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
All my website financial transactions are handled through our payment services provider, PayPal and Stripe. To offer this service I make use of these technologies (cookies). You are always free to block, delete, or disable these technologies if your browser or device so permits. However, if you decline cookies or other similar technologies, you may not be able to use certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during a session. For more information on how you can block, delete, or disable these technologies, please review the Help section of your browser, add-on, application, or device. I do not store credit card details nor do I share customer details with any 3rd parties. You may also want to read PayPal (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full) and Stripe’s (https://stripe.com/gb/privacy) full Privacy Policies.
I will share information with PayPal and Stripe only to the extent necessary for the purposes of processing payments you make via my website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition, I may disclose your personal information:
(a) to the extent that I am required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that I am (or are contemplating) selling; and
(e) to any person who I reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in my reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5. International data transfers
Information that you provide may be transferred to countries (including the United States, other countries) that do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. I cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
6. Security of your personal information
I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
I will store all the personal information you provide on my secure (password- and firewall-protected) servers.
All electronic payment transactions entered via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. I will not ask you for your password (except when you log in to the website).
7. Policy amendments
8. Your rights
You may instruct me to provide you with any personal information I hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, I will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
I may withhold such personal information to the extent permitted by law.
You may instruct me not to process your personal information for marketing purposes, by sending an email to me. In practice, you will usually either expressly agree in advance to my use of your personal information for marketing purposes, or I will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
9. Third party websites
The website contains links to other websites. I am not responsible for the privacy policies or practices of third party websites.
10. Updating information
Please let me know if the personal information which I hold about you needs to be corrected or updated.
11. Contact me